Telemarketing Compliance Policy

At InXpress of Sugar Land, we are committed to maintaining the highest standards of integrity and transparency in our telemarketing practices. We fully comply with all applicable telemarketing laws, including the Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule (TSR), and state-specific telemarketing regulations. This policy outlines how we ensure compliance and protect your privacy when we engage in telemarketing activities.

1. Your Consent
We value your privacy and will never contact you via phone for marketing purposes without your prior express consent. If you provide your phone number, you are giving us permission to contact you for the purposes you have agreed to. If you no longer wish to receive marketing calls, you can opt out at any time.

2. Respecting the Do Not Call List
We adhere to both the National Do Not Call (DNC) Registry and applicable state-level DNC lists. If your number is registered on the National DNC Registry or any applicable state DNC lists, we will not call you unless we have obtained your prior express consent.
You also have the right to request that your phone number be placed on our internal Do Not Call list. Once you make this request, we will ensure that your number is added to our internal list within 30 days, and you will not receive further telemarketing calls from us for at least five years.

3. Call Times
We only make telemarketing calls during legally permitted hours, which are between 8:00 a.m. and 9:00 p.m. local time of the recipient. We respect your time and ensure that no calls are made outside of these hours.

4. Caller Identification
When we call, we will always identify ourselves and the company we represent at the beginning of the call. We aim to be clear and transparent about the purpose of the call. You will also receive a valid callback number should you wish to reach us for any reason.

5. Your Right to Opt Out
If at any time you no longer wish to receive telemarketing calls from us, you can easily opt out. Simply let us know during the call, or contact us directly. Once you opt out, we will immediately stop calling you for telemarketing purposes and add you to our internal Do Not Call list.

6. Automated Calls and Messages
We comply with all rules regarding the use of automated telephone dialing systems (ATDS) and prerecorded messages. We will only use these systems when we have received your prior express written consent.

7. Compliance with State Laws
In addition to federal regulations, we comply with all applicable state telemarketing laws. These laws may include additional protections for consumers, such as state-specific Do Not Call lists, and we are committed to adhering to these requirements.

8. How We Protect Your Informatio
We take the security of your personal information seriously. We maintainirecords of your consent and any opt-out requests in a secure manner, ensuring that your preferences are always honored.

9. How to Contact Us
If you have any questions or concerns about our telemarketing practices, or if you would like to opt out of receiving future calls, please contact us at:
InXpress of Sugar Land
Phone: 832.827.8000
Email: info313@inxpress.com

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By posting this telemarketing compliance policy, we aim to provide transparency and ensure that your preferences and privacy are respected. We are committed to adhering to all applicable laws and protecting your rights as a consumer.